Shipping Policy

Last updated: September 28, 2026

Shipping

Maison Lige currently ships to customers in the United States. We offer free standard shipping on all orders.

Processing & Delivery Times

Orders are typically processed within 1–3 business days. Orders are not processed or shipped on Sundays.

After processing, estimated delivery is 5–12 business days. Delivery times are estimates and may vary due to carrier delays, weather, customs, or other circumstances outside our control.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.

If you have not received a shipping confirmation or need help tracking your order, contact us at support@maisonlige.com.

Unexpected Delays

Occasionally, delivery may take longer than expected due to carrier or customs delays. If your order is delayed, please contact us and we will do our best to assist you.

Delivered but Not Received

If tracking shows that your package has been delivered but you cannot locate it, please first check with household members, neighbors, and your local carrier.

Then contact us at support@maisonlige.com with your order number. We will review the situation and help you with the next steps. Claims for lost or stolen packages may require confirmation from the carrier.

Incorrect or Incomplete Address

Please make sure your shipping address is correct before placing your order. If an order has already shipped to an incorrect or incomplete address provided at checkout, additional shipping costs may apply to resend the package.

If the package is returned to us because of an incorrect address or failed delivery attempt, we will contact you with the available options.

Contact

For any shipping-related questions, please email us at support@maisonlige.com. We aim to respond within 1–2 business days.